In this episode of Money Majlis, the second of two episodes on agentic AI in financial services, host Suvo Sarkar meets Eran Agrios, Senior Vice President and General Manager of Financial Services at Salesforce, for a dynamic conversation about the state of AI-driven transformation in banking. With over 17 years of leadership experience at Salesforce, Eran brings a rich perspective into the impact of agentic AI on the service delivery of financial services.

In this episode of Money Majlis, first of two episodes on agentic AI in financial services, Suvo Sarkar sits down with Bill Borden, Corporate Vice President of Worldwide Financial Services at Microsoft, for a sweeping conversation on the future of banking and leadership in an AI-driven world.

Author of the new book “The Money Trap”, a gripping memoir of his years at SoftBank and Morgan Stanley, Sama talks to Sarkar about the high points and low points of a roller coaster career in high finance. 

Is the asset management industry in decline? How have ETFs revolutionised investing? Why is active investing better than passive? What matters more for an asset manager - size or speed? How does private equity feed into public markets?

Moore explains how Beehive hones its credit model with alternative data sources, why audited accounts are not important and what synergies the e& partnership brings to the table. 

What are some of the factors that are driving legacy corporates to invest in start-ups? Why does innovation have to be external as opposed to internal? Do CVCs turbocharge innovation? What is the ideal oversight for a CVC?

In a holistic overview of investing, Bharat connects it to spirituality and liberation, and argues that doing it right is as important as getting it right. 

Sarkar, Gravier and Chahwan discuss these and other topics like long-term investing versus short-term trading, simplicity versus complexity, passive versus active funds and crypto versus gold. 

What do banks get wrong in transformation programs? Is hyper-personalization the future of customer service? What technologies will impact the banking industry most profoundly in the next decade? And why do most banks work in silos? 

How did a risk-averse entrepreneur build an industry leader? How do you build a trusted online brand? Should breaking even be a priority or building out the proposition? Is “Fake it till you make it” the right mantra for start-ups? And what is more important : being kind or being right?

Will neo-banks upend the traditional banking industry? Why is service quality so poor at banks? Should banks call themselves “technology companies”? Will blockchain rule the banking world of the future?

Episode 9 of Money Majlis explores the trends in the payment industry in the Middle East & Africa with Nandan Mer, Group CEO of Network International, the largest payment company in the region.

Episode 7 of Money Majlis explores the future of cashless banking in UAE with Jan Pilbauer, CEO of Al Etihad Payments.

Have the fundamentals of banking changed over the past few decades? What performance indicators are important for today’s banks? Will digital banks upend the industry? What is the ideal role of a bank CFO? What are the skills required for a career in banking?

Episode 5 of Money Majlis features best-selling author and celebrated futurist Brett King in a very exciting conversation with Suvo Sarkar. Together, they explore the future of banking in the coming decades.

 Is there too much choice in payments today? Are banks doing enough for customer education? Is credit card debt a good thing or a bad thing? Do rich reward points for card transactions come at the expense of needy revolvers? Two industry leaders, Suvo Sarkar and Saeeda Jaffar, discuss these and may other topics in an interesting dialogue rich with facts, figures, insights and personal anecdotes.

In conversation with Suhail bin Tarraf, the group chief operating officer of First Abu Dhabi Bank, Suvo discusses how banks should transform the end-to-end service experience and what FAB is doing to lift its game to wow customers.

In a wide ranging conversation, Jayesh talks about the secret of turning a profit within 2 years, about creating differentiation from incumbent banks, about managing the work culture of Generations Y and Z, and about his plans for an IPO.

Introducing the inaugural episode of "Money Majlis," the first-of-its-kind podcast dedicated to exploring the dynamic intersection of money, banking, and technology in the Middle East and beyond.